Call (845) 554-0400 · 24/7
BBB A+ · IICRC · NJ HIC 13VH13215300 · Direct insurance billing · Owner: Fred Santaite
When to call
- Fire or smoke damage
- Soot on surfaces or contents
- Persistent smoke odor
- Board-up and securing the property
- Firefighting water and related damage
What we do
- Emergency response
- Soot and smoke cleaning
- Smoke odor treatment
- Pack-out and contents protection
- Water mitigation coordination
- Cleanup and preparation for rebuild
Insurance-ready help
Fred’s owner-led IICRC team documents damage with photos and clear notes, provides free estimates, and bills insurance directly where applicable.
Service area
Rockland, Orange, and Westchester NY, plus statewide New Jersey. Call (845) 554-0400 for a live person 24/7.
Frequently asked questions
What if there is smoke but no visible flame?
Smoke and soot can travel and odors can settle even without a large flame event. Call so we can assess the source and affected materials.
Is contents cleanup different from structure cleanup?
Yes. Contents may need pack-out, cleaning, deodorizing, and storage while the structure needs surface cleaning and preparation for rebuild.
What should I do before you arrive?
Do not smear soot or attempt aggressive cleaning. If safe, limit movement through affected areas and wait for professional guidance.
We’re the (845) 554-0400 / 1stresponseny.com team—not other companies using a similar name.
Soot and odor don’t improve with time. Call (845) 554-0400.
