Call (845) 554-0400 · 24/7
BBB A+ · IICRC · NJ HIC 13VH13215300 · Direct insurance billing · Owner: Fred Santaite
When to call
- Burst or frozen pipes
- Storm or flood water
- Supply-line or appliance overflows
- Standing water, wet carpet, or high humidity
- Ceiling or wall saturation
Water damage gets worse by the hour.
What we do
- Water extraction
- Drying and dehumidification
- Moisture monitoring
- Content protection
- Cleanup and preparation for rebuild, including small-scale interior rebuild
Insurance help
We provide free estimates, photo and moisture documentation, and direct billing where applicable. We help keep your insurance claim moving.
Service area
Rockland, Orange, and Westchester NY, plus all of New Jersey.
Why Fred’s team
Talk to a live person 24/7. Owner Fred Santaite provides accountability, a cross-border Hudson Valley and New Jersey response, and IICRC-certified service from the 845 team—not lookalikes.
Frequently asked questions
Is the water clean or dirty?
We identify the source and risk level first. Clean water can become contaminated, so call promptly for safe next steps.
Will floors or drywall need removal?
Possibly. We document moisture readings and explain what can be dried, what must be removed, and why.
How soon can you arrive?
Call (845) 554-0400 for an ETA based on your location and the current emergency response.
We’re the (845) 554-0400 / 1stresponseny.com team—not other companies using a similar name.
Water won’t wait. Call (845) 554-0400 · 24/7
